REPORTS TO:              Service Manager

STATUS:                      Full Time / Monday - Friday / Alternating Saturdays / 8:00AM - 5:30PM

DUTIES AND RESPONSIBILITIES:

·         Properly complete the services and/or repairs for which the detailer is trained as assigned by your service advisor and or manager.

·         Complete all work according to the applicable safety requirements and procedures.

·         Examine the vehicle to determine if additional safety or service work is required.

·         Properly use the special tools and equipment provided by the service department and return them to their proper place after use. Report to the Service manager any defect or breakage. This includes all safety items to be worn or  used

·         Ensure that customer's vehicles are kept clean.

·         Participate in and utilize to the best of one's abilities technical training as assigned by management.

·         Utilize instant messenger and our phone system to communicate as often as you can.

·         Produce quality work that evidences a pride of workmanship.

o   Cleans and refurbishes new and used automobiles, performing any combination of following duties: Washes vehicle exterior to clean cars, using cleaning solution, water, cloths, and brushes.

o   Applies wax to auto body, and wipes or buffs surfaces to protect surfaces and preserve shine, using cloth or buffing machine.

o   Vacuums interiors of vehicles to remove loose dirt and debris, using vacuum cleaner.

o   Cleans upholstery, rugs, and other surfaces, using cleaning agents, applicators, and cleaning devices.

o   Applies revitalizers and preservatives to vinyl or leather surfaces, and treats fabrics with spot and stain resistant chemicals to preserve and protect interior components.

o   Cleans engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.

o   Applies special purpose cleaners to remove foreign materials which do not respond to normal cleaning procedures, utilizing experience and following recommendations of product manufacturer.

o   Paints engine components and related parts, using spray gun or aerosol can and masking material.

o   Applies paint to chipped body surfaces of vehicle, using container of touchup paint.

o   Applies dyes and reconditioning chemical to vinyl tops of vehicle to restore color and condition.

·         Maintain the workspace assigned in an organized and cleanly manner.

·         Make every effort to achieve the production objectives set by your department.

·         Provide a detailed story as to the vehicle you are completing. What did you do? Describe in point form what was done. Also mention anything that is not right. Missing parts, dents damage etc.  This is a absolute responsibility of your job.

·         Remain current with all training requirements.

·         Report unsafe conditions, or behavior that may jeopardize Cochrane Dodge or any of its employees and or our customers.

·         When working on personal vehicles a work order must be made prior to bringing the vehicle in to the shop. This is done on your time not the dealerships

·         Complete weekly cleaning sheets and monthly hoist inspection sheets, to be turned into the service manager. This is 100 percent part of your job and mandatory.

·         Take personal pride in your own work space to keep it clean.

·         Follow all Chrysler guidelines for all Mastersheild, products and tools.

·         Complete all used car cleans in a 72 hour period.

·         Complete all Clean for deliveries in a on time matter as this is our customers first experience with the service department. First  impressions  are everything in this business

·         It is your responsibility to keep all tools in the best working condition you can an advise management asap to get repairs or replacement completed in a timely manner.

·         Complete all jobs assigned to you on your work order and verbally in a timely manner